Technical support is available by calling our offices, 814-833-4900, during normal business hours, Monday through Friday, 8 AM to 5 PM.

After hours and weekend support is available to customers who have purchased an optional maintenance agreement for their system. If you have an agreement and you require service after normal business hours, please call 800-614-0975 and follow the instructions.

When working with our technical support team, you may be asked to join a remote support session. The technician will direct you to one of the links to the right.


Click on the link below.  After the Quick Support download has completed installation, please provide the technician with the ID number and password displayed.